FAQs

FAQs
How do I order? 
To place an order, simple visit our website and shop online. Deliveries are Thursday afternoons and evenings. Free Guelph delivery, $5 flat rate if you live within 40km of Guelph. 
How long will my waffles stay fresh? 
If stored in the refrigerator, refrigerate for up to 2 days before freezing. 
What makes The Happy Era waffles healthy? 
Unlike most, our waffles are high in protein, fibre and fats, and lower in carbs to keep you full for longer. The waffles are sweetened with natural sugar (coconut sugar), and contain olive oil (rather than processed oils) as a healthy fat. The Happy Era waffles are also free from added gluten, dairy, artificial sweeteners and preservatives! 
What's so special about your waffles?
Our waffles will keep you full, satisfied and energized for hours. Try it and see it for yourself!
Do you provide the nutritional information for the waffles?
Yes, we provide the ingredients and nutritional information for all waffles. Select the flavour of your choice to view the nutrition label. 
How should I prepare the waffles? 
The waffles are packaged fully cooked and ready to eat! Feel free to eat them cold right out of the bag or, if you're feeling fancy, toast them. Top with whatever your heart desires!
Do the waffles need to be refrigerated? 
Yes, as our waffles are prepared with fresh whole ingredients. 
Can I freeze Happy Era waffles? 
Absolutely! You can freeze them right away or refrigerate for 2 days and then freeze. They're packaged with paper in between them so you can grab one out at a time, and re-seal the bag. 
Will my waffles stay fresh in transit? 
Our waffles are shipped in cold coolers with ice packs in order to stay fresh. 
How long will it take to receive my order? 
Our waffles are delivered every Thursday evening between roughly 4 and 7pm. Any orders placed by Wednesday at noon will be included. 
Where do you deliver? 
We are based in Guelph, but we deliver throughout Guelph as well as other locations within 40km. 
Can I purchase Happy Era waffles in-person? 
Yes! Although we currently do not sell products at retail locations, you can visit any one of our markets in order to purchase waffles in person. Upcoming market details can be found on the 'Upcoming Markets' page of our website. Stay tuned for more locations 👀👀👀👀
Will The Happy Era be introducing new foods in the future? 
As of right now, we are only selling waffles, with new seasonal flavours dropping frequently. However, stay tuned for the introduction of other baked goods!
What COVID protocols have been taken? 
As a result of the COVID-19 pandemic, we have adjusted practices to ensure safety protocols are being followed. All employees wear masks, and heed to frequent and thorough sanitation measures.